Dear Pauletta,

Thank you for your recent marketing of the Norway Road property. Your immediate response, decisive actions and evident business skills resulted in competitive offers in a very short time. Your skill in promoting new construction is well known. In this instance, you showcased your marketing, sales and negotiating skills to formulate a winning strategy for a challenging property during challenging market conditions. Once again, you provided customer service that surpassed expectations. Your professionalism and dedication are most appreciated.

Sincerely,

Charles L. Wilkinson
Owner and President
Wilkinson Builders

To Potential Customers of Platinum Realty:

We were locating to the Tri-State area and had contacted and met with several realtors in the hopes of purchasing or building a new home. A friend of ours told us she had a great realtor and urged us to give her a call. Yeah, yeah, we ve heard that before, everyone thinks their realtor is fabulous , we thought to ourselves. We called Platinum Realty and right away the standard of excellence was immediately evident. We now know our friend was wrong. Pauletta is not merely great; she and her team are the absolute finest at what they do. She sets the standard for every realtor to follow.

She put in countless hours in finding us our new home. After weeks of pre-work and a very long day searching, Pauletta helped us narrow our decision down to a great re-sale or a new build (if we could come to terms with the builder). We were set. The next morning, Pauletta met us and told us she pulled the hot sheets that morning and wanted us to see something else that had come on the market that day. This action was one of many we would come to see, which demonstrated Pauletta s true commitment to her clients and her integrity. She had us sold and she brought us to a re-sale, which was a lower price than either of the two properties we had decided upon. She would have made less money on the sale, but she acted in our best interests. Had we not come to terms with the builder that day, we would have chosen that house over the other re-sale we thought we had loved. She always does the right thing for her clients and has a way of truly knowing and understanding what her customers want and need.

Pauletta s integrity, thoroughness and honesty are unwavering. However, that is just a part of what makes her so wonderful. Throughout our relocation, Pauletta and her team have been the most invaluable resource. Pauletta is a native of the Tri-State area and, what little she does not know, she will immediately seek out for her customers. Even with executive corporate relocation resources, we would have been completely lost without Pauletta s guidance.

Pauletta played an active role throughout our building process. She supported us every step of the way, including after settlement. Her commitment to her customers is unwavering and her level of professionalism and standard of excellence is beyond exceptional.

Pauletta will not take on any job she believes her team can t handle at her level of uncompromising excellence. We know this, because we have witnessed her do so. In the current marketplace of real estate, where many in the real estate business are suffering, Platinum Realty is growing and thriving despite the market down turn. Pauletta s reputation, positivity and incomparable standards are what draws people to her. Whether you are a builder looking to have Platinum Realty represent your needs or an individual looking to sell or purchase a home, we can, without any reservation, recommend Pauletta and her fabulous team and we are sure you will receive only the absolute best.

Rona and Michael Devane

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It has been a pleasure working with Pauletta and Platinum Realty. Selling my home and buying a new one was a stressful and emotional time for me, but working with Pauletta significantly removed my worries because she helped me through the process step by step.

Pauletta knows this area and the people well. She knew what I was looking for and immediately set up automatic information so I would receive emails about the available properties in the area. She does her homework and researches the market thoroughly before giving her recommendations. She offers brokerage open houses, Internet and newspaper advertisement to generate quality interest in your home.

When I met with the sales manager for my new home, Pauletta was right there beside me taking notes and jotting down questions. After our meeting she emailed the sales manager, that night, with questions and sought clarification, additional information and a return visit appointment, which took the stress off of me to get the job done.

Pauletta goes above and beyond her job requirements. She went ahead and contacted a mortgage consultant and gave him my information so he d expect my call making the process go smoothly. She also attended my design center appointments offering great advice about what upgrades were important to make from a resale perspective.

If I had to do it all over again I would choose to work with Pauletta! It was so comforting to know I could trust her expertise and knowledge.

Karin Medori

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Pauletta Caldwell, and her team at Platinum Realty Fine Homes are simply the best in the business. After struggling with the decision to sell our "dream home," my wife and I wanted to work with an agent familiar with our neighborhood and the marketplace. We knew the real estate market was slowing down and we needed to partner with someone skilled in marketing luxury homes.

After our first meeting, we were certain Pauletta Caldwell was the right choice. Pauletta spent many hours in many meetings to understand the needs and timelines of our move. She put together a substantial marketing plan and put it into action. The results speak for themselves...our home was under contract in just two weeks. Even more impressive was that Pauletta found a new home perfect for the next stage of our lives.

Throughout the process, Pauletta and her team continually sent emails with daily updates and weekly summations. She made countless phone calls to assure us the process was to our satisfaction. Pauletta made herself available to us for any reason and even made multiple visits to our home to drop off materials when she could have easily sent them through the mail.

There was one weekend in particular we wanted to see a home listed in our area and Pauletta drove back early from a shore point simply to accommodate our request. We certainly didn't expect Pauletta to make a last minute change in her schedule, but that's Pauletta.

We have always had the good fortune of working with reputable real estate agents, but Pauletta Caldwell sets a new bar for excellence and customer service. Buying and selling a home has its share of emotional and stressful moments, but working with Platinum Realty Fine Homes eliminated the headaches and anxiety we expected.

Perhaps the best reason to choose Platinum Realty Fine Homes is to drive through my neighborhood and notice the only homes with "sold" signs are the ones listed with Pauletta Caldwell.

Mark P. Bruecks
ProductWorks Development & Strategy

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Alan and I both want you to know it was a pleasure having our house listed and marketed by you. Even though our transfer to CA is not going to take place as quickly as we would have liked we know that should we decide once again to make the move you will be our first call. We were so impressed with the fact that everywhere we went our home was on the COVER of all the top marketing magazines for this area. We got calls from more people telling us they had seen our home while they were at the grocery store or in the mall or leaving the gym. Our house was the best marketed home in all of Chester County as far as we are concerned.

The DVD was very well done and the pictures you had taken were absolutely breath-taking. The way you decorated our foyer table for the Broker s Open was fabulous. The fresh flowers grown in your Fathers garden surrounded by candles was just gorgeous. You just went over and above every time we turned around.  I know my house would have sold had we been able to wait it out and still be in CA by the deadline we set for ourselves. The day is coming soon that we will want to down size from our over 10,000 square feet to a smaller but still stunning home.  When that day comes I will re-list with you and only you!!! If a Platinum Property needs to be sold it is Platinum Realty that can get the job done.

You have earned the name Platinum in everything you did for us and one day we will reward you for those efforts. You are true professionals and you handled our removal of our home from the market with style and grace.  We felt as if you had become part of our family and the last thing we wanted to do was hurt you. The call was a tough one to make but you made us feel like we were in control and you would respect any decision we made and support us all the way.... For that you have earned loyal customers who will for sure recommend you to all our friends. When the time comes we will be back to once again get the Platinum Realty treatment and sell our beautiful home. Thanks for everything...

Most Sincerely,

Alan and Lauren Michaels

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After living in our home in Bayard Estates for only three years, we were nervous that we would not break even on our investment if we were to move. We finished our basement, just painted our entire house and applied window treatments throughout. The hardscape work was just completed as well. Much of the work was done by myself with the help of my four sons. Needless to say, we developed a strong emotional bond to our home in such a short time. We stumbled across another opportunity to buy a new home much closer to my work with a lot and surroundings I would describe as a dream location. We made the decision to sell our existing house that we just made into a home.

Pauletta Caldwell and the team at Platinum Realty showed us respect and handled our sale professionally and efficiently. In fact, our home barely made it into the multilisting before it was sold, approximately 2 weeks on the market. We were asked what we thought was a fair price for our home and later what it would ultimately sell for and we priced our home accordingly based on sound advice from Platinum Realty. The sales activity in our neighborhood was slowing and pleasantly, our house did not sit idle for more than a few days
between showings.

As a physician, I would recommend Platinum Realty to any of my professional colleagues or to anyone who is looking for a more refined, professional service oriented brokerage to represent you either on the sale end or representation as a buyer's agent. Pauletta did a great job for us and we have given her an A+ rating.

Douglas J. Lavenburg, M.D.

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We are finally getting settled in our new home and wanted to express our appreciation to you and your staff for your hard work in getting us here by the sale of Richardsons Brook Drive. Having your home on the market can be very disrupting to normal life. Your staff took care of so many of the little things for us when we were away which helped to ease our anxieties and kept our home "show ready" at all times.

The market had changed considerably since we decided to sell our large home last May and make a move to something smaller. You listened to our concerns and worked with us in making decisions to position our home for our best chance of sale in such a market. You targeted various areas and gave our home and it's location wide exposure to as many home buyers as possible. We were well informed each week of any feedback from the showings or comments by the agents. You were very encouraging and supportive even when things were at their slowest. We were finally successful with a sale and able to close on our new home in a timely fashion. Thank you for your efforts on a job well done.

Regards,

Dean and Mary Lou Griffin